Shipping policy

Shipping Policy

Once your order has been shipped, you will receive a tracking number via email.

Please note that once your package has been handed over to the shipping carrier, it is no longer under our control. Koraé is not responsible for shipping delays, lost, stolen, or damaged packages caused by the carrier.

Once a package is marked as Delivered by the carrier, Koraé is no longer responsible for the order. If you experience any delivery issues, we recommend contacting the shipping carrier directly to file a claim or locate your package.